Skippered Charter Booking Form

Please read these Booking Conditions carefully by using the arrows on this box to scroll as they set out the conditions of the contract between you and Island Sailing Limited registered in England Number 7640783 and trading as Island Sailing (here after called ‘Island Sailing’, ‘we’ or 'us'). All sailing course arrangements are made by Island Sailing and all yacht charter arrangements are made by Island Sailing acting as agents on behalf of yacht owners/operators and these conditions shall be subject to and governed by the Law of England and Wales. These booking conditions contain some exclusions and limitations of liability. If any part of these booking conditions is found to be invalid or unenforceable, then the remainder of them will not be affected and will remain valid and enforceable.

Your booking

When we have confirmed that a yacht has been reserved or that there is availability for your requested course(s) you will be given a booking reference number and confirmation of charter or course price and payment schedule and you then need to complete the booking form.

By completing the booking form you guarantee that you have the authority to do so and accept on behalf of your party the terms of these booking conditions. Your booking will not be secure until you have submitted a completed booking form and your deposit has been received.

Once we have received your completed booking form and your cleared deposit we will send your charter confirmation statement or course confirmation and joining instructions and a contract will then exist. Please check the details on your confirmation statement or course confirmation carefully and let us know of any discrepancies straight away. Please provide accurate and full information as to the party, including any changes and confirm that all other members of the party, including any that may be added at a later date, agree to these conditions.

The person who completes the booking form is the 'lead name' and should be over 18. The lead name is responsible for the full cost of the charter or course(s), including any amendment or cancellation charges and confirms that for bareboat and flotilla yacht charter bookings they and/or members of their party are capable and competent to sail the yacht as described in the 'Experience and qualifications' section.

Payment and price

You can pay by bank transfer or by credit or debit card over the phone.  A 2.75% handling charge will apply for card payments. We do not store credit card details nor do we share customer details with any third parties. On the confirmation statement check the date your final payment is due as we reserve the right to cancel the booking with the loss of your deposit. When you book you pay either:

• A deposit of 30% of the charter or course(s) cost at the time of booking followed by the remaining balance 8 weeks before your travel date. OR
• The full cost of the charter or course(s) if it is 8 weeks or less before you go.

When you book a theory course payment is due in full at the time of booking.

Once you receive your confirmation statement the price of your charter or course(s) will not be increased unless we are required by law to charge a Government tax or levy introduced or changed after your booking is made. This does not apply to errors or omissions. However, we can amend our prices at any time prior to booking.

Holiday and travel insurance

Adequate and valid holiday and travel insurance for all members of your party is compulsory for all bookings and it is a condition of accepting your booking that you agree you will have obtained adequate and valid travel insurance by the date of departure. We cannot be responsible for possible liabilities which may arise or for any costs you incur if you do not do this. For your protection and peace of mind the insurance should cover you for the activities you are undertaking, if you have to cancel your arrangements, or for any emergencies that arise while you are away. Please check your policy when you receive it and take it with you on your travels.

If you change or cancel your booking

If you wish to cancel your booking the lead name on the booking should let us know by email or fax. Cancellations are effective from the date received and the following charges apply:

• More than 8 weeks prior to commencement date: deposit only
• 4 - 8 weeks prior to commencement date: 60% of charter or course cost
• Within 4 weeks of commencement date: 100% of charter or course cost

If you request a major change (such as change of date, type or number of yachts or courses) more than 8 weeks from departure, we will do our utmost to make these changes but it may not always be possible.  Where we can make a change any difference in the charter or practical course price, additional services or items will be charged as per the price on the day the change is made and any discount you may have received may be altered, reduced or lost. If your request is within 8 weeks of departure date it will be treated as a cancellation and the above cancellation charges apply and you will need to re-book.

The Lead Name assumes responsibility for all members of the party and we cannot refund individuals within the party or where the change or cancellation is because the number of persons who have booked is less than that required for the booking. It is not possible to change all the names on any booking and at least one of the party (over 18) on the original booking must remain. For yacht charter bookings and practical courses booked on an exclusive use of yacht basis if individual(s) within a booking need to cancel or if you wish to add to a party after the initial booking; so long as the total party remains within the per person minimum/maximum requirement for the yacht or training yacht chartered the charter price or the practical course based on exclusive use of yacht will remain the same. Any changes should be made more than 21 days before the commencement date. It is not possible to change a charter or course(s) booked to any special offer charter or course(s) without incurring cancellation charges shown above and the re-booking of new arrangements at the price applying on the day the booking is made.

You can cancel your theory course purchase up to seven days from the day of delivery of the student pack. The pack must be complete, unopened and in an ‘as new’ condition. All materials must be returned. Access to the online course material will be terminated immediately. A refund will be made less a £30 administration fee. The cost of returning the student pack will be payable by the student. You will not be able to claim a refund if the course material has been damaged or if you have no proof of purchase.

If we change or cancel your booking

If we need to make minor changes (for example, change of yacht to another of similar or larger size with at least the same number of cabins) we will let you know as soon as possible. Yacht images have been taken by Island Sailing or the yacht owner or are images from the yacht manufacturer. Images are provide as a guide and style, features, specifications and layout may vary. We reserve the right to make a major change including, but not limited to a change of yacht to a significantly lower standard or, to cancel your charter or course(s) in any circumstances but if we do we will let you know as soon as possible.  If we need to make a major change we will do our utmost to offer you an acceptable alternative of a charter or course of equivalent or closely similar standard and price (subject to availability) or a less expensive charter or course (subject to availability) and we will refund the difference in price.  If an offer is made more than seven days prior to the commencement of your charter or course and you do not accept this within three days of the offer being made the charter or course(s) will be cancelled and you will receive a full refund. If an offer is made within seven days prior to the commencement of your charter or course and you do not accept the offer upon communication of it the charter or course(s) will be cancelled and you will receive a full refund. If we need to cancel your booking our liability is limited to the amount of payment received by us and we cannot accept responsibility for any expenses you may incur.

We cannot accept responsibility or pay compensation where we are forced to change or cancel your charter due to Force Majeure (war or threat of war, riot, civil strife, terrorist activity, industrial dispute, unavoidable technical problems with transport, closure or congestion of airports, natural or nuclear disaster, fire, epidemic, terrorist activity, civil unrest, change to Foreign Office advice to advise against travel to destination, adverse weather conditions (actual or threatened) or similar events beyond our control.

Our liability to you

As with other activity based holidays, sailing and watersports activities contain an element of risk and participation in these activities is your decision and at your risk. It is your responsibility to ensure that you are healthy and fit to sail. Please check with your Doctor if you are in any doubt. Our liability to you for any loss or damage which you may suffer is limited to the price of your charter or practical sailing course(s). This maximum will only be payable when every aspect of your charter or course has gone wrong and you have not received any benefit. We are not liable for any loss or damage to personal property. This excludes death and personal injury resulting from the non-performance or improper performance of the services involved in the charter, and is subject to the limitation of liability described below. We accept responsibility for any death, bodily injury or illness caused to you as a result of the proven negligent acts and/or omissions of our employees, agents, suppliers and sub-contractors and their servants and/or agents while acting within the scope of, or in the course of, their employment.

We also accept responsibility for any damage caused to you as a result of any failure to perform, or improper performance of the services we have agreed to provide to you, except where such failure or improper performance is not our fault or that of our suppliers because:

• such failure is attributable to you or a member of your party.
• such failure is attributable to a third party unconnected with the provision of the services to be provided to you and is unforeseeable or unavoidable.
• such failure is due to Force Majeure, as outlined above.
• or an event which could not be foreseen or prevented even with all due care.

Compensation is limited in line with the Geneva convention (transport by road), the London convention (applies to the use or operation of pleasure craft) and any other Conventions that might be applicable from time to time. Island Sailing accepts no responsibility for the acts or omissions of its customers whether negligent or otherwise and shall not be held liable for any claims made against them (or as a result of their actions) either by other customers of Island Sailing or third parties. Island Sailing does not accept liability for losses that were unforeseeable to those involved at the time of booking, losses that were not caused by any breach on the part of Island Sailing or its supplier and any business losses or similar to the customer as a result of unforeseeable circumstances.

You will assist us in recovering from any third party any sum which may compensate us for any sums we pay you. You are obliged to assign to us any rights that you may have against any person whose acts or omissions have caused or contributed to our legal liability to pay you compensation. Should you become ill while on charter or a course please let us know and consult a local doctor and your GP upon your return home. Should you make a claim against us as a result of that illness we will require the details of both doctors and your written authority to obtain medical reports from them. Other than as set out above, and as is mentioned elsewhere in these booking conditions, we shall have no legal liability for any loss, damage, personal injury or death which you suffer arising directly or indirectly from any aspect of your charter or course.

If you have a complaint during your charter please let us know straight away so that we can try to resolve it. If you do not let us know about your complaint whilst on charter we will not have had the opportunity to rectify it and this will reduce or extinguish your rights to compensation. If you are in any way dissatisfied with the service provided by your designated skipper or flotilla staff you should inform a member of the Island Sailing base staff straight away. If you remain dissatisfied you should contact Island Sailing as soon as possible in writing within two weeks of the end of the charter.

If you are in any way dissatisfied with the delivery of training on a sailing course you should immediately inform your instructor or the Training Centre Principal who will endeavour to rectify the situation. If you do not let us know about your complaint whilst on the course we will not have had the opportunity to rectify it and this will reduce or extinguish your rights to compensation. Instructors will, when appropriate, fill in an Incident Report to record the details of the complaint and you will receive a copy of the report. If you remain dissatisfied you should contact the Principal of Island Sailing as soon as possible in writing within two weeks of the end of the course. We will then look into the matter and do our best to resolve any problems. If you are still not satisfied, you should contact:  The Royal Yachting Association, RYA House, Ensign Way, Hamble, Southampton, SO31 4YA.

Whilst staff and representatives of Island Sailing including flotilla crew and skippers may make suggestions and recommendations in regards to any aspect of the charter or other activities and products including, but not limited to villas and accommodation, restaurants, tavernas, mooring locations, shops and services they are in no way liable for your overall enjoyment or satisfaction. Island Sailing, nor its staff or representatives are not liable whatsoever for any other activities you may partake in during your charter.

Yacht insurance cover

The yachts are comprehensively insured for third party property damage and personal injury. Please notify us of any potential claim straight away recording all information regarding any incident including gaining witnesses and taking photographs. Conscious false or incomplete statements and/or information regarding any incident could lead to all insurance being negated and you will be responsible for all resulting losses, damages, replacements and repairs.

Before a yacht charter a security pre-authorisation 'hold' deposit (Security Deposit) is taken by VISA or Mastercard credit card (we are unable to accept debit cards) to cover the insurance excess for any loss of or damage incurred to the yacht or its ancillary equipment or damage to or loss of non-insurable loose items such as dinghy, lifesaving equipment, outboard engine, GPS and so on and/or to any third parties. If you do not possess a credit card you must inform us at the time of booking. The deposit ranges from €1500 to €3500 depending on size of yacht. This is also security against late return of the vessel or the vessel being returned in a condition other than its condition on the start date, and against any loss or damage suffered due to any breach of these conditions, but without prejudice to any claim over and above the security deposit, which we may have. Should damage or loss to yachts and equipment be caused as a result of not obeying Island Sailing's instructions, sailing outside the defined sailing area and hours, sailing under the influence of alcohol or drugs, running aground, taking the yacht single handed, acts of gross negligence or malicious damage on your part then you will be liable for the full amount of repair or replacement and any resulting costs . Adults will at all times be responsible for minors in their charge.

On successful completion of the charter the pre-authorisation 'hold' deposit charge will not be completed and the 'hold' will lapse. If damage, loss or incident occurs the ‘hold’ deposit charge process will be completed and you will be informed in writing. We may not be able to confirm the cost of damage or loss at the end of the charter period until a professional estimate or quote is provided. Where the direct and/or indirect costs (including loss of charter revenue) are less than the deposit charge any remaining balance will be returned when the costs have been confirmed. If the yacht requires lifting for full inspection to assess damage you will be required to pay in full for this charge.

Experience & qualifications

For bareboat and flotilla yacht charters by accepting this contract the lead name confirms that they and/or members of the crew are capable and competent to sail the yacht in the conditions and cruising area of charter and that the skipper has sufficient sailing experience to handle a yacht of the size and type chartered. The skipper must hold and produce a valid ICC Sail (International Certificate of Competence) or RYA practical Day Skipper certificate or higher, or equivalent sailing certificate or licence from an official recognised sailing body prior to your charter. A second crew member designated as 'First Mate' should be competent, fit, have previous experience on and knowledge of yachts and be over 18 years old. We may require that your skipper and crew demonstrate their competence in handling and navigating the yacht safely. If it is of the opinion that the Skipper and or crew is not, or may not be competent we reserve the right to terminate the charter or to provide a skipper, if available, at your own expense as per the skipper rate listed on our website.

For skippered charters at least one member of the party should be competent, fit, have some previous experience and knowledge of yachts and be over 18 years old and will agree to act as ‘First Mate’ assisting the skipper when required including but not limited to when mooring and making way. The party member designated as ‘First Mate’ should not be under the influence of alcohol or drugs until the yacht has reached its final destination of the day and at all times during the charter should be fit and competent to assist the skipper as and when required.  In the interests of safety, throughout the charter all members of the party should be willing to assist the skipper where necessary.

Commencement of your yacht charter

Yacht charters commence at 17:00 on the day of arrival and ends at 09:00 on the day of departure. Before your charter the skipper signs an agreement and take-over form which includes legal requirements for yacht charter in Greek waters. The skipper should check the yacht and its equipment and by signing the take-over form accepts the yacht is in good working order and the yacht will thereafter be their full responsibility. The skipper has responsibility for the safety of the crew and craft at all times and for assuring that he/she and the crew are competent to undertake the planned itinerary within the pre-determined cruising area as stated in the agreement. Before your charter we will explain the operation of the yacht to the skipper. The skipper must take note of safety information and written materials provided and fully familiarise themselves with the charts of the area and brief the crew on this, the yacht and its systems.

In the unlikely event of a delay in boarding the yacht we will use reasonable means to rectify the cause of the delay however, should the delay exceed 3 hours from the commencement of your yacht charter we shall provide accommodation of our choice at our expense until which time the issue causing the delay has been rectified or when we provide a full refund to you. In the unlikely event of a delay in being able to set sail from the yacht base within 24 hours from the commencement of your yacht charter we will use reasonable means to rectify the cause of the delay before a refund shall become due. Should the delay exceed 24 hours from the commencement of your yacht charter you will be entitled to a refund for this subsequent period of delay. Once your charter has started and your yacht has left the yacht base we will not be liable for any loss, delay, inconvenience or extra expenses caused to you for any reason beyond our control.

During your yacht charter

The skipper must ensure that they are contactable on the mobile contact number(s) provided at the start of the charter throughout the duration of the charter. The skipper is responsible for checking the inventory and yacht systems before the yacht makes passage and for following the operating instructions relating to the engine and other mechanical and electrical systems. After take-over you are responsible for any expenditure incurred for port-dues, water, fuels, oils and any other stores required. Night sailing, single handed sailing, towing other craft and partaking in racing is not permitted. The skipper must not allow the yacht to be sailed under an excessive amount of canvass that may lead to strains and stresses on the rigging and the sails. The skipper is fully responsible for the safety and security of the yacht at all times during the charter period. Unless the yacht is moored or anchored in a harbour, marina or similar location, he further undertakes that the yacht shall at no time be left unattended and at least one competent member of the party shall remain on board in such circumstances. The skipper is responsible for ensuring that him and his crew observe and abide by all regulations of Customs, Port, Harbour or other Authorities to which the yacht becomes subject. The lead name is liable for any costs incurred to your party or Island Sailing should the EPIRB or DSC MAYDAY be activated or a voice MAYDAY called in a non-emergency situation.

Island Sailing, its representatives and/or the owner/operator may make changes to your itinerary which may include mooring at the same port on more than one occasion; decide whether or not conditions are safe to make a passage and whether this should be under power or sail. Adults will at all times be responsible for minors in their charge. Individuals other than those specified on the charter form and crew list, animals, restricted items and illegal goods are not permitted on board.

Please report any damage, incident or defect to Island Sailing and/or the owner/operator as soon as possible recording all information regarding any incident including gaining witnesses and taking photographs. Please do not wait until the end of your charter to let us know about any issues, breakages or losses.  In the event of breakdown of equipment Island Sailing and/or the owner/operator must agree and authorise any necessary repairs prior to them being carried out. For an authorised repair not carried out by Island Sailing and/or the owner/operator, a receipt must be obtained which will be refunded in the case of repairs resulting clearly from normal and natural wear. You must not accept outside assistance or a tow prior to agreeing a fee with Island Sailing and/or the owner/operator. You will be responsible for the full repair or replacement of any loss or damage caused by sailing outside the defined sailing area and hours, sailing under the influence of alcohol or drugs, running aground, taking the yacht single handed, acts of gross negligence or malicious damage on your part or by not following the instructions of Island Sailing and/or the owner/operator and will indemnify Island Sailing against any subsequent claims made against us by the owner/operator including any resulting legal expenses incurred. Should you request a call out that, following investigation is not deemed to have been necessary you shall be charged for the related costs of the call out. If a call out is requested we will expect you, wherever possible to meet us at a location designated by us. Should a yacht require essential maintenance or repair beyond the reasonable and required level of ability of the skipper during the charter to such an extent that it cannot be used for a period of more than 24 hours you will be entitled to a refund for the subsequent period of delay unless the issue has occurred through your act, omission or negligence.

Island Sailing and/or the owner/operator reserve the right in our absolute discretion to terminate without notice the charter arrangements and contract of any customer who refuses to comply with the reasonable instructions of Island Sailing and/or the owner/operator (or their representatives) whose behaviour, in their opinion is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property. Upon such termination our responsibility for your charter ceases and we shall not be liable for any refund, compensation or any other costs you have to pay.

Flotilla Sailing

When sailing in flotilla the skipper remains at all times responsible for the yacht. The flotilla crew are only available to offer advice and shall at no point be liable for damages following out of the given advice to the charterer.

You will arrive at the destination port each day at the time specified by your designated flotilla crew or Island Sailing staff or representative. The specified time can be effected for example by, but not limited to weather conditions, required yacht maintenance or changeable suitability of a destination port. We reserve the right to terminate without notice the charter arrangements and contract for failing to follow the request of your designated flotilla crew or Island Sailing staff or representatives. 

You will leave port no later than the time specified by your designated flotilla crew or Island Sailing staff or representative. If you arrive at the destination port earlier than the time specified by the flotilla crew or if the flotilla crew are unable to reach the destination port for any reason the flotilla crew will be unable to assist or advise you in any way.

Island Sailing is responsible for designating your flotilla crew and reserves the right to make changes to flotilla crew personnel at any point before or during the charter for any reason. In the unlikely event that we are unable to offer a flotilla service you shall receive a refund for the period which the flotilla service was not available for which you have pre-booked and paid for up to a maximum of £250 per yacht per week.

Skippered charters

For reasons of safety and practicality your designated skipper shall make decisions during the charter including but not limited to the itinerary, time of leaving and arriving at each destination and whether the yacht makes way by sail or motor.  Your designated skipper, Island Sailing staff or our representatives may choose to sail the same route as the flotilla lead boat where they see fit. You are fully responsible for ensuring the yacht is kept clean, tidy and in an orderly fashion throughout the duration of the charter. Any issues or complaints should be made directly to Island Sailing base office staff and not the skipper.

Island Sailing is responsible for designating your skipper crew and reserves the right to make changes to this personnel at any point before or during the charter for any reason. In the unlikely event that we are unable to offer a skipper service for a period which exceeds 24 hours you shall receive a refund for this subsequent period.

You are responsible for ensuring your skipper has sufficient food and drink and his own cabin on the yacht throughout the charter. If you fail to make adequate provision we reserve the right to deduct any expenses incurred during the charter by the skipper from the security deposit.

At the end of your yacht charter

Your yacht must be returned to its base fully equipped, clean and in the same condition as at the start of the charter by 17:00 on the penultimate day of your charter and vacated by 09:00 on the last day of your charter. When you return the yacht Island Sailing and/or the owner/operator cannot accept that it is free from defects that may not be immediately apparent. Please return your yacht in a clean and tidy condition, otherwise we reserve the right to deduct reasonable cleaning costs from your security deposit in addition to the standard cleaning fee outlined in your confirmation statement. Any losses or damage payments require settlement prior to leaving the yacht charter base. If these payments are not made we will raise an invoice charging an additional £30 administration fee. Late return of the yacht will cause the security deposit to be forfeited.

Weather

The wind and sailing conditions outlined on our website or within any other written or verbal communication are provided purely as a guide of the conditions to expect. Sailing experience of skipper and crew should be taken into consideration as conditions can vary.

Photography

An essential part of the success of our marketing and website is using photography that gives clients a true idea of the sailing experience rather than using models. If you have any strong objections to close up photography of yourself and your party, please indicate your feelings to the photographer at the time.

Sailing Courses

Late arrivals

Island Sailing will make every effort to revise sailing timetables to accommodate late arrivals. However, if such delays affect other students’ courses, the skipper may decide to sail without the delayed student. In such cases, no refund will be given.

During your course

Your instructor may make changes to the itinerary; decide whether or not conditions are safe to make a passage and whether this should be under power or sail. Adults will at all times be responsible for minors in their charge. Please report any damage, incident or defect to your instructor. Please do not wait until the end of your course to let us know about any issues, breakages or losses that may occur. Island Sailing is responsible for designating your sailing instructor and reserves the right to make changes to this personnel at any point before or during the charter for any reason.

RYA Certificates

Island Sailing has high standards of instruction and applies RYA guidelines on the issue of certificates. Certificates will not be issued if, in the opinion of the instructor, the student has not reached the necessary standard.

Students’ responsibilities

Students have the following responsibilities:

• To ensure that they do not take any action which may jeopardise the safety of fellow clients, instructors or boats.
• To observe the rules of Customs and Excise and any other authorities to which they may become subject.
• To observe the standards of personal conduct which will not be considered offensive, cause distress, damage, danger or annoyance to other customers, fellow crew members, staff, any third party or to property.
• In the event of unacceptable behaviour or refusal to comply with the reasonable instructions of Island Sailing, instructors or representatives, Island Sailing, instructors or representatives reserve the right to terminate the offending clients’ course and contract. Upon such termination our responsibility for your course ceases and we shall not be liable for any refund, compensation or any other costs you have to pay.
• To inform Island Sailing of any known medical conditions.

Age Limits

• Island Sailing cannot accept students under the age of 16 unless accompanied by a parent/guardian.
• Students aged between 16-18 years of age will require written authority of a parent/guardian to attend the course.
• There is no upper age limit, but students should satisfy themselves that they are fit and able to join their chosen course.

Own Boat Instruction

In own boat instruction, all the above conditions apply. In addition the owners will be required to:

• Ensure that the yacht is equipped appropriately and is maintained in a proper and seamanlike condition for the intended sailing area.
• Ensure the yacht is fully insured for the duration of the instruction.
• Provide all travelling and out of pocket expenses for the Instructor from Lefkas, Greece or their home, whichever is the least.
• Retain responsibility for the safety of the yacht throughout. The instructor will not take on the skipper’s responsibilities, he will however advise the owner on all safety matters.
• Island Sailing will make every effort to ensure that the course takes place as planned. However, if in the instructor’s opinion weather conditions, safety, or any other consideration renders it imprudent to continue, then the instructor’s decision is final. Island Sailing does not accept liability for the consequence of delay or cancellation in any circumstances.

Online RYA Theory Courses

Our online theory courses are run in conjunction with Navathome. Navathome.com is an RYA recognised training centre and courses are available online and are accessible worldwide and in conjunction with other RYA Training centres. Students should be at the correct level for the course being taken. No previous experience is required to take the Day Skipper theory course and Day skipper level theory is required for the Coastal/Yachtmaster theory. Students must have access to the internet and email to complete the course. The course will run on windows based systems and Apple Mac. Most systems both of which will already be able to run ‘Flash active graphics’, however, this will automatically download when you start the course if you do not already have it. Students will also need to provide a plotter, dividers, 2B pencils and paper.

On receipt of booking form and payment students will be sent the student pack and be supplied with the log in information to access the online course. The student pack will be sent within two working days to UK mainland addresses and delivery is included in the course price. Additional fees will be applied to addresses outside of the UK. The login and course is available for 6 months and students will retain log in information until they have completed the course and received the relevant certificate. If students have not completed the course within a 6 month period students can re-new their log in after paying a renewal fee of £30. Island Sailing will provide online back up and telephone backup as required by each student within reason and every reasonable endeavour will be made to help students achieve their aims. Students will be given a password in the week leading up to them taking their end of course assessment. Once a student logins to the assessment they have 8 hours to complete it, after which they should go off line.

We will not disclose information about students unless we are legally obliged to do so or a student has agreed in writing in advance. By enrolling you confirm that we may hold necessary information about you including your name, address, course booking, payment and course record. All dealings, correspondence and contact between us and you shall be made or conducted in the English language. Every effort has been made to ensure the accuracy of course information. However, we cannot accept any liability for errors, omissions or inaccuracies in the course content. All RYA online theory courses are delivered by Navathome Limited and all online material has been written and is under copyright to Vic and Lyn Punch of Navathome Limited. No part of the online documents can be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, (electronic, mechanical, photocopying, recording or otherwise) or for any purpose, without the express written permission of Vic and Lyn Punch. Course material should be treated as for any copyrighted material.