Booking Conditions GR

 
 
GENERAL TERMS AND CONDITIONS OF THE PRINCIPAL

Validity

This Agreement becomes valid and binds the Owner, METATRON YACHTING M.C.P.Y and/or his Agents becomes valid and binds the Owner to his obligations hereinafter mentioned only on condition that the owner will actually receive the sums of the payments as indicated in the Booking Statement, in time. You will be asked to sign copies of the charter party at base for port authorities' procedures. A sample copy can be provided upon request.

Reservations and Payment Conditions

Your reservation order should be made in written form. Proper charter documentation according to the Greek authorities requires that the following personal data of each participant of the charter: First name, last name, date of birth, nationality, number of ID-Card or passport to be provided to the Owner and /or their operator GR Sailing. These personal data are stored in our server and will not be made available to any third parties. A deposit of 35% of the total charter price is required to confirm your booking. Payment of the deposit implies your acceptance of our terms and conditions. If the charter date is shorter than 30 days, the full amount of the charter fee is payable upon booking. In all cases, should the balance is not paid by due date, the Owner and his operator GRsailing reserves the right to cancel the booking without refund of the deposit. Any bank transfer costs that may occur have to be handled by the charterer.

Experience and Qualification

According to Greek legislation, two skippers must be on board for the safety of the crew and the boat. One of the skippers must have a sailing license or certificate that proves his skills. Don't forget to bring your original sailing license with you, it has to be presented to the Greek authorities to start the charter. If the second skipper does not have such a license he can make a written statutory declaration to attest his sailing skills. Documents required for the Greek authorities Before charter begins we need:  The charter contract in five copies signed by yourself. The skipper license (original) and a written statutory declaration of the 2nd skipper attesting his/her sailing skills. Crew list(name, date of birth, nationality, passport number, mobile No).

Travel Documents

All participants of the charter must have valid passports or ID-Cards (for EU members only) and valid visas where required. Passengers will not be permitted to sail without proper documentation. No refund of the charter fee will be given to any passenger failing to bring such documentation.

Embarkation / Disembarkation

In general, yacht charter commence and end on Saturday: Embarkation and Check-in at 5:00 PM. The yacht must return the previous evening latest 19:00h. Disembarkation at 9:00 AM. On check-in an inventory list of the boat will be given to you check and agree. A person on site will be happy to explain the essential elements for the proper functioning of the sailboat. Feel free to ask questions you think appropriate for the handling of your boat. After return of the yacht we will inspect together the whole boat which must be left clean, in good working condition and with completely filled fuel and water tanks.

Deposit

A refundable security deposit is required on embarkation and must be paid in cash or by credit card (VISA or MASTERCARD).This deposit is refunded on return of the boat in case of no accident or damage. The security deposit varies according yacht size and will be between 1000 and 3000 euros.

Cancellation policy
  • Bookings cancelled up to 91 days prior to embarkation, full refund of the total charter fee paid minus 200 € administration fee.
  • Bookings cancelled between 90 & 61 days prior to embarkation, 30% of the total Charter fee is charged.
  • Bookings cancelled between 60 & 31 days prior to embarkation, 50% of the total charter fee is charged.
  • Bookings cancelled less than 30 days prior to embarkation, 100% of total charter fee is charged,
  • In the case that the yacht is chartered again, under the same conditions, then full refund of the received amount is applicable minus 200 € administration fee. In case that the new charter fee is lower than the former, a charge of the amount equal to the fees’ difference is applicable.
  • Instead of cancellation, a charter reschedule can be accepted (in the same season) only when notification is given at least 60 days before embarkation and according to booking availability strictly. In case the charter fee is different, the difference is charged to the client. Charter reschedule requests that are made less than 60 days prior to embarkation will not be accepted and normal cancellation policy will be applied.
  • For cancelation or reschedule 200 € administration fee will be applied.
  • In the event of official government restrictions announced in the host or originating country that affect the dates of charter, a reschedule (in the same season) will be arrange free of charge. In the event that a reschedule that suits the clients’ needs is not possible, a credit note valid for 18 months will be issued to charter a yacht from our company. The clients are responsible for communicating their travel restrictions in a timely manner. Any delays or no-shows will be treated as a normal cancellation and the normal cancellation policy will apply.
Complaints

In the unlikely event that you have any reason to complain or experience any problems, you must immediately inform the office of the operator GR Sailing, Lefkas, F. Panagou 10, Greece. We cannot accept any complaints that were not reported during the charter.

Insurance

According to Greek law, all boats are fully insured (liability insurance). You are covered for damages to other boats caused by you and the passengers. You are covered for damage to your own boat and crew. This insurance also covers pollution caused. According to the insurance all the yacht have a tracking system.

Additional charges

According to the base and the type of boat, additional charges like end cleaning, linen, outboard motor etc. may be included or not. In this case we will inform you about these extra costs which will be included in the booking statement.

Agents

The agents act in good faith on behalf of both owner, operator and Charterer, but contract as Agents only and in no way incur any liability for any acts, matters or things done, committed, omitted or suffered by either party, except for the responsibilities provided by the pertinent legislation of Greece.

Arbitration of Disputes

In the event of any dispute arising between the parties hereto with respect to this Agreement or anything herein contained the same shall be referred to two Arbitrators in Greece one to be appointed by each party, whose decision shall be final or to an Umpire to be appointed by such Arbitrators, if and when they shall disagree, the decision in such event of the Umpire to be final.

CORONAVIRUS (COVID-19) POLICY

For those customers who have paid in full, as per the payment schedule on their booking statement, should the owner or their operator be unable to operate your charter at the departure destination due to government restrictions relating to COVID-19 (restrictions shall mean closed borders, official travel ban or obligatory quarantine) or, if you are unable to travel to your departure destination due to government travel restrictions relating to COVID-19 the following options apply:  

1. You can reschedule without a fee for alternative dates within 12 months of the original charter start date in 2021/2022 subject to yacht availability from the same owner or operator. Your payment will be transferred to the re-scheduled booking.

2. If you haven’t decided on your dates to reschedule, you will receive a credit for the amount paid which you can use towards a future charter for departure within 12 months of the original charter start date in 2021/2022 subject to yacht availability from the same owner or operator.

3. When rescheduling, new dates will be subject to current pricing at that time. You will have to pay the difference if the booking is more expensive and there will not be a refund if the booking is less expensive.

For the avoidance of doubt, if your charter is affected due to COVID-19 related issues no refunds will be made. Please only proceed in making a booking if you are willing to accept the options for re-schedule within the timescales stated above.

The following cases are not considered Covid-19 restrictions and the normal cancellation policy will apply:

1. Clients’ unwillingness to follow official guidelines and procedures for entry to or exit from the charter destination or unwillingness to undertake any mandatory Covid-19 test to enter the country.

2. Clients’ general uncertainty regarding travelling.

3. Changes to Clients’ independent travel arrangements including changes or cancellation of flights, crossings, transfers.

In case of cancellation due to diagnosis of COVID 19 before embarkation, no vouchers or refund will be offered. The general cancellation policy will be valid in this case.